Cookie Information

Cookie Policy

Learn about how CRM Sutra uses cookies and similar technologies to improve your experience on our website.

Last updated: January 22, 2025

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit our website. They help us provide you with a better experience by remembering your preferences and improving our services.

Session Cookies

Temporary cookies that are deleted when you close your browser. They help maintain your session while navigating our website.

Persistent Cookies

Remain on your device for a set period or until you delete them. They remember your preferences across visits.

Types of Cookies We Use

Essential Cookies (Required)

These cookies are necessary for our website to function properly. They cannot be disabled.

Cookie Name Purpose Duration
session_id Maintains your login session Session
csrf_token Security protection Session
cookie_consent Remembers your cookie preferences 1 year

Performance Cookies (Optional)

Help us understand how visitors interact with our website by collecting anonymous information.

Cookie Name Purpose Duration
_ga Google Analytics - tracks usage 2 years
_gid Google Analytics - session tracking 24 hours
page_views Track page performance 30 days

Functional Cookies (Optional)

Remember your preferences and choices to provide enhanced, personalized features.

Cookie Name Purpose Duration
user_preferences Remember your settings 1 year
language_pref Language selection 1 year
theme_choice Interface theme preference 6 months

Managing Your Cookie Preferences

Your Cookie Choices

You have control over which cookies we use. While essential cookies are required for basic functionality, you can choose to accept or decline optional cookies.

Browser Settings

Google Chrome

Settings > Privacy and Security > Cookies

Mozilla Firefox

Options > Privacy & Security > Cookies

Safari

Preferences > Privacy > Cookies

Microsoft Edge

Settings > Cookies and Site Permissions

Cookie Management Options

Accept All Cookies

Allow all cookies for the best experience

Essential Cookies Only

Accept only required cookies for basic functionality

Custom Selection

Choose specific cookie categories to accept

Third-Party Services

We use trusted third-party services that may set their own cookies. These services help us provide better functionality and analyze website usage.

Google Analytics

Helps us understand how visitors use our website through anonymous data collection.

Google Privacy Policy

Customer Support

Live chat and support widgets may use cookies to maintain conversation context.

Cookies expire when chat session ends

Important Notice About Third-Party Cookies

We do not control third-party cookies and are not responsible for their privacy policies. We recommend reviewing the privacy policies of any third-party services.

Questions About Cookies?

Need Help with Cookie Settings?

If you have questions about our cookie policy or need help managing your cookie preferences, our support team is here to help.

Cookie Preference Center

You can update your cookie preferences at any time by clicking the button below.

Changes take effect immediately

Policy Updates

We may update this cookie policy from time to time. When we do, we'll update the "Last updated" date at the top of this page and notify you of significant changes.

Cookie Policy Version 1.0